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My computer crashed and I lost all my fonts / I used to have your fonts but lost the disk / I loaned my computer to my brother and never got it back. Will you provide replacement files?

  • Purchases back through 2012 are available for re-download on this site. Click "Order History" at the bottom, then choose the year in which you placed the order(s) and follow the download links from there.

  • If the fonts were purchased before that, e-mail us your receipts and we will replace them one time at no charge.

  • If you don't have the receipt(s), e-mail us a list of all the fonts you remember ordering. We will search our records and provide replacements for 20% of the original purchase price (minimum $20).

What if I need an international version of a font that I bought earlier? Is there an upgrade option?
  Yes, you can upgrade by just paying the difference in price -- send us your previous order receipt and let us know which font(s) and we will provide a link.

Unless, of course, we don't HAVE an international version, in which case we'll be happy to create one, but it may take a week or two to do so. Contact us with your font request and timeline.
Do I have to pay sales tax?
  Only California customers must pay sales tax.
How do I buy/redeem a gift certificate?
  To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
Order security
  This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
When will my credit card be charged?
  Your credit card or Paypal account will be charged immediately upon purchase of a font. Please note that the charge may appear on your statement as "Swell Type" or "".
May I return an item?
  Since all items on our site are digital purchases, we do not provide returns or refunds. Please thoroughly test each font in the "Test drive" tab on its page before purchase. If you are unsure of which font to use, we are glad to provide suggestions or advice, just email us!

The lone exception is a duplicate purchase for a font you had already licensed. In this case, we will issue store credit for the duplicate amount. You may view your past purchases in My Account > Order History.